At The Oasis, we want our members to be satisfied with their experience. Please review our refund policy below:
- Refund Eligibility: While you can cancel your membership at any time (see The Oasis Cancellation Policy for details), refunds are not available for current or past membership payments.
- Special Circumstances: In cases of extenuating circumstances (e.g., medical issues supported by a doctor’s note), we may consider exceptions to our refund policy. Please contact us to discuss your situation and we will do our best to accommodate your needs.